In Memory of
Christian T.
Ricks
Ricks
1948 - 2014
Memorial Candle Tribute From
Freeman Mortuary
"We are honored to provide this Book of Memories to the family."
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Memorial Candle Tribute From
Glenda Taylor
"Our hearts are always broken when one of our Trooper family is taken. Please kn"
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Memorial Candle Tribute From
Bob, Barb, Brian and Jeff Morgan
"Chris will be sorely missed by us and his many other. Friends"
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Memorial Candle Tribute From
Rev John and Pat Rowe Kerr
"We will miss you so much, Chris. Your kindness, smile, good heart and love for "
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Memorial Candle Tribute From
Linda and John Maledy
"Chris was a wonderful Christian man - full of life that brought a smile to anyon"
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Memorial Candle Tribute From
Jan Cavender
"Bonnie, please know that you and your family are in my thoughts and prayers. Ch"
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Memorial Candle Tribute From
Carla Nichols
"My thoughts and prayers are with everyone during this difficult time"
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Memorial Candle Tribute From
Dear Kathryn, Carol, Allen, Bonnie, Andi and Scott,
How shocking it was to learn of your loss. There is no way to understand the sorrow you must feel now. As everyone has said, Chris was one of a kind. His love for God, family, work, friends and those less fortunate touched everyone who knew him. He welcomed me to Elsberry as an 11-year-old and kept me attending the United Methodist Church. He let me drive his purple VW bug when I was 13, and I couldn't get the darn thing into reverse (sorry, Kathryn!) I never drove illegally again. When trouble in Ferguson began 11 days ago, and the Highway Patrol was brought in to help calm the city, the first person I thought of was Chris. He had a gift for soothing others, and I hope the people he taught carried his example with them. We will miss him terribly.
"Dear Kathryn, Carol, Allen, Bonnie, Andi and Scott,
How shocking it was to lear"
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Memorial Candle Tribute From
Leslie Henderson Jones
"Bonnie, lifting your family in prayer during this difficult time."
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Memorial Candle Tribute From
Robin Parks Franz
"Thanks be go God for sharing with the world such a wonderful person."
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Memorial Candle Tribute From
Norma (Schmidt)Pope
"Our deepest sympathy to Bonnie and all the family in your loss. Our thoughts an"
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Memorial Candle Tribute From
Judy Baldwin Masters
"So sorry for your loss. Chris will be missed by all."
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Memorial Candle Tribute From
Bonnie Hammack Wilson Burlington, Iowa
"My love to Kathryn and Carol."
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Memorial Candle Tribute From
Susan Shaffer
"Loved by all the Special Olympics Missouri Athletes "
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Memorial Candle Tribute From
Barb Bruemmer
"My condolences to all of Chris's family. You are in my thoughts & prayers."
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Memorial Candle Tribute From
Maggie & Tony Freitas & family
"We are so sorry for your loss. We are praying for you all."
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Memorial Candle Tribute From
Marian & Russ Johnson
"I know there's a party going on in Heaven with Chris and Doug in charge! Russ a"
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Memorial Candle Tribute From
Joan M. Breeding
"Rest in Peace my friend I will always remember your kindness and smile."
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Memorial Candle Tribute From
Pat proctor
"Sadly missed- a great Christian man with an awesome sense of humor"
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Memorial Candle Tribute From
Tracy Rackers
"I'm very sorry to hear of Captain Ricks passing. I had the pleasure of working "
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Memorial Candle Tribute From
Sara Pines
"My deepest sympathies, Bonnie. Chris was a wonderful, Christian man and I am bl"
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Memorial Candle Tribute From
Bob and Pat Pratt
"Our heartfelt sympathy to all the family at the loss of this exceptional young m"
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Memorial Candle Tribute From
Penny Evans Bowers
"My thoughts &prayers are with you. I shall truly miss him. He was like one of "
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Memorial Candle Tribute From
Gary and Beth
"Bonnie Our thoughts and Prayers are with you and your family! "
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Memorial Candle Tribute From
Geoff and Elaine Posegate
"Thanking God for the great gift that Chris was and is!"
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Memorial Candle Tribute From
Drew and Cyndi Hake
"A real example of a man with a servants heart. He touched many lives and further"
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Memorial Candle Tribute From
Mike and Diana Pace
"We are very saddened to learn of the passing of Chris. We have such fond memori"
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Memorial Candle Tribute From
Carolyn and Bob Frick
"So many memories of a very special person!"
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Memorial Candle Tribute From
Bill Moulder Camden County Sheriff's
"A good man who gave of himself to his fellow man. "
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Memorial Candle Tribute From
Ron & Marge Hopwood
"Our prayers go out to the family of Chris Ricks. May God bless each and everyon"
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Memorial Candle Tribute From
Jeff and Debbie Green
"Chris was a great man who impacted many of our lives. We are grateful for the t"
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Memorial Candle Tribute From
The Greiner Family
"Our hearts and minds with all of you during this difficult time. "
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Memorial Candle Tribute From
Rev. Cathy G. Myers, Pastor, Cameron UMC
"Thanks be to God for such a faithful servant in God's Church."
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Memorial Candle Tribute From
Tim and Sherry Ripperger
"Our prayers and thoughts are with Bonnie, Dorothy and the entire family. Chris "
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Memorial Candle Tribute From
Roger and Tammy Durbin
"Praying for this awesome family!"
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Memorial Candle Tribute From
John and Gayle Burnaugh
"we miss your love and joy that given so freely to others even with few miles we "
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Memorial Candle Tribute From
Jim and Talley Saucier
"Bonnie, you are in our thoughts and prayers. God bless you and the family."
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Memorial Candle Tribute From
Lonnie Schneider
"Even though I paths did not cross that frequently Chris and shared a passion for"
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Memorial Candle Tribute From
Debbie Geib
"Our thoughts and prayers are with the family as we all mourn the loss of a wonde"
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Memorial Candle Tribute From
Matthew Riley
"To a man who never gave up on me and loved me like Christ asks us to love. Thank"
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Memorial Candle Tribute From
amanda riley
"Chris touched so many people's lives. He was full of love and always gave the be"
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Memorial Candle Tribute From
Ann Weaver Perry
"With loving memories of Chris. And he will raise you up on eagle's wings, bear y"
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Memorial Candle Tribute From
Marie Faircloth Freeman
"Chris was a wonderful person who could make you laugh and cry all within a matte"
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Memorial Candle Tribute From
Linda (Sullivan) Shafer
"You are in my thoughts and prayers at this difficult time. May the Lord hold and"
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Memorial Candle FAQ
Q: Are the candles real or simply virtual (online) images of support and tribute?
A: The Memorial Candles are online representations of love and tribute only. No physical candle will be lit in memory of a loved one.
Q: How do I correct my spelling error after purchasing a candle?
A: Please contact the funeral home to make the correction for you.
Q: Why can't I see several words in my memorial candle message?
A: This is most likely due to your screen resolution. The minimum system requirement is 1024 x 768 pixels.
Q: Who can I contact to discuss my Memorial Candle purchase?
A: If there is an error with your Memorial Candle message, please contact the funeral home to make changes. If there is a technical error, email andrew@frontrunner360.com.
Q: How can I resolve an issue with a candle purchase? I was charged four times even though I received three rejection notices. My credit card company says all went through.
A: InternetSecure, the credit card processing company that manages the online credit card transactions, declined your transactions. Even though your credit card company may have approved, the transaction must still be approved by both companies. Your credit card will show the transactions, however the additional ones will be refunded and shown on your statement within 72 hours.
Please Note: FrontRunner Professional DOES NOT process any credit card transactions. NO funds are deposited to our accounts unless approved by both the credit card company and InternetSecure.
Q: Why won't my candle purchase go through when my credit card company says that my card is fine?
A: Please make sure that all information you enter is exactly the same information associated with your credit card account. The name, address and phone number must be the same as what's on record with your credit card company.
If your credit card is a VISA and you have entered the information correctly, your card may be refused because it is not set up as being Verified by VISA. Please discuss this security feature directly with VISA rather than your bank.
Q: What should I do if I don't have an email address but would like to purchase a Memorial Candle?
A: You can purchase a Memorial Candle without a valid email address, however your receipt will be emailed to the address entered. You could enter an email address of a friend or family member who would be willing to print off a hard copy of the receipt for you.
Please Note: All information entered to purchase a Memorial Candle is NOT distributed or used to send mass online solicitations. At FrontRunner Professional, we have the highest level of online security in place to keep your information safe.
Q: How can I change my candle purchase from one duration/fee to another?
A: In order to modify your Memorial Candle, please email andrew@frontrunner360.com and include the following information:
Funeral Home Name:
Deceased Name:
Date of Purchase:
Receipt Number:
Your Name:
Your Email Address:
Once the information is received, your order will be changed and confirmed within 2 business days. Your refund may take up to 72 hours to show on your credit card statement.
Q: When will my candle message be visible? I ordered one but I'm not certain if it was processed.
A: The message will appear as soon as the transaction is processed / once your payment receipt is issued. If you do not receive a receipt, the transaction was not processed.
Q: Why is my message not appearing on the candle?
A: You may need to clear your internet history / cache in your web browser. Press F5 key on your keyboard but if that doesn't work, you will need to delete your history. Since the settings are different for each browser, review your browser's settings and help documentation to determine how to delete the history.
Q: What do I do if my candle is not showing up even though I have received a payment receipt?
A: Please email andrew@frontrunner360.com the following information:
- The name of the funeral home
- The name of the deceased
- The payment receipt number
- The EXACT name on the credit card that was used to purchase the candle
Q: I ordered the wrong candle and I would really like to change my order. Is there any way to do so?
A: In order to modify your Memorial Candle, we will need you to email the following information to andrew@frontrunner360.com:
- Funeral Home Name
- Deceased Name
- Date of Purchase
- Receipt Number
- Your Name
- Your Email Address
After we have received this information, your Memorial Candle will be changed and confirmed within 2 business days. Your refund may take up to 72 hours to show on your credit card statement.
Q: Will my credit card information be given/sold to any third party companies for promotional purposes such as advertisements, contact lists, etc?
A: FrontRunner Professional does not gather or store any credit card information. The online page where you enter your personal information is located on a secure site managed by Internet Secure, a Verisign registered company. It has the highest standards of security and privacy on the internet. All of the information gathered is highly encrypted and is not stored, sold or divulged in any way other than to approve the transaction with your credit card company.
Q: Why does my credit card continue to be declined?
A: There are many reasons why a credit card transaction may not be approved. The most common reasons are: incorrect card number; incorrect password; incorrect expiry date, the address does not match credit card statements; the card is blocked for e-commerce use: and the cardholder has exceeded or is close to the credit card limit.
Please contact your credit card company for more information.
Q: How do I go back to add a condolence message?
A: If you have not cleared your computer's cache or disabled the cookies, you should be able to open up the condolences page to make any changes. If you do not see this option, please contact the funeral home to help make the change.
Q: Am I only able to make one purchase per day with my credit card?
A: You are able to make five transactions on the same card in a 24-hour period.
Q: Is the family notified about all purchased memorials?
A: The funeral home determines with the family the preferred method (if any) of notifications. Families are able to login to the Book of Memories where they can see all updates. There is also an option to be notified via email.
Q: Are there hidden fees? I received an email that confirmed the price of a memorial candle was $29.95 but my credit card statement showed the cost was $30.19.
A: No, there are no hidden fees. FrontRunner Professional only receives $29.95 for the candle purchase. Any additional fees are generated by credit card companies or financial institutions.
Q: Why was my credit card charged multiple times but the payment receipt shows declined transactions?
A: Internet Secure is attempting to approve your purchase but your credit card company is declining the transaction. This is usually caused by incorrect information submitted during the purchasing process. Please ensure that your address information is exactly the same as what appears on your statement.
Your credit card account will display a credit of any failed transactions within a couple of business days.